Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 303 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
3. 3.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
4. 4.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
5. 5.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
6. 6.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a silly email ID (d) signing with your name
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
10. 10.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
11. 11.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
12. 12.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
13. 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
14. 14.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) naming the attachment (d) forgetting the file
15. 15.Which of these is a good email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no subject line (d) forgetting the file
16. 16.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) forgetting the file (d) emojis to a principal
17. 17.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
18. 18.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
20. 20.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
21. 21.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) no name at the end
22. 22.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
23. 23.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
25. 25.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) emojis to a principal (d) a polite greeting
27. 27.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) emojis to a principal (d) a polite greeting
28. 28.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
29. 29.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
30. 30.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a clear subject line (d) short paragraphs
31. 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
32. 32.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
33. 33.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
34. 34.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
35. 35.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
36. 36.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
37. 37.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
39. 39.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
40. 40.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit

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