Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 304 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) a sensible email ID (d) a clear subject line
2. 2.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) a polite greeting (d) one huge paragraph
3. 3.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
4. 4.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
6. 6.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) naming the attachment (d) no subject line
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
8. 8.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) forgetting the file (d) a silly email ID
9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) emojis to a principal (d) a polite greeting
10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
11. 11.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) no name at the end (d) signing with your name
12. 12.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
13. 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
14. 14.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
15. 15.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
16. 16.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) a silly email ID (d) checking spelling
21. 21.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
23. 23.🔍 Which is the odd one out? (a) checking spelling (b) no name at the end (c) forgetting the file (d) a silly email ID
24. 24.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) one huge paragraph
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a polite greeting (d) a sensible email ID
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) a clear subject line (d) replying within a day
29. 29.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
30. 30.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) no name at the end (d) no subject line
31. 31.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) no subject line (d) naming the attachment
32. 32.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
34. 34.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) forgetting the file (d) a clear subject line
37. 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) emojis to a principal (d) naming the attachment
38. 38.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
39. 39.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) naming the attachment (d) signing with your name
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line

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