Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 305 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
2. 2.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) checking spelling (d) a sensible email ID
3. 3.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
5. 5.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) naming the attachment (d) text-message spelling
9. 9.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) a sensible email ID (d) replying within a day
10. 10.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
11. 11.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
12. 12.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
13. 13.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) a polite greeting (d) naming the attachment
14. 14.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) signing with your name (d) a polite greeting
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
17. 17.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
18. 18.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) no subject line (d) emojis to a principal
19. 19.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
22. 22.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) one huge paragraph (d) ALL CAPITAL LETTERS
23. 23.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
26. 26.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) emojis to a principal
27. 27.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
29. 29.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
31. 31.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
32. 32.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) a silly email ID (d) replying within a day
33. 33.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
34. 34.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
37. 37.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
40. 40.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello

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