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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 306 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  2. 2.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) checking spelling (d) no name at the end
  3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  4. 4.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) checking spelling (d) text-message spelling
  5. 5.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  6. 6.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  7. 7.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  8. 8.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  9. 9.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
  10. 10.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  11. 11.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  14. 14.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) no subject line (d) emojis to a principal
  15. 15.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) no name at the end (d) naming the attachment
  16. 16.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
  17. 17.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) text-message spelling (d) a sensible email ID
  18. 18.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) no name at the end (d) no subject line
  19. 19.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
  20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  21. 21.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  22. 22.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  24. 24.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  25. 25.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  26. 26.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  27. 27.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) signing with your name (d) a clear subject line
  28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) no subject line (d) checking spelling
  29. 29.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) naming the attachment (d) replying within a day
  30. 30.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) naming the attachment (d) one huge paragraph
  31. 31.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) replying within a day (d) forgetting the file
  32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  33. 33.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  35. 35.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  36. 36.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) signing with your name (d) ALL CAPITAL LETTERS
  37. 37.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
  38. 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  39. 39.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) a clear subject line (d) signing with your name
  40. 40.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line

Answer key

  1. the sign-off
  2. checking spelling
  3. a poor email habit
  4. text-message spelling
  5. a poor email habit
  6. a good email habit
  7. a poor email habit
  8. the greeting
  9. one based on your name
  10. the greeting
  11. the main message
  12. the subject line
  13. the sign-off
  14. a clear subject line
  15. naming the attachment
  16. sum up the email
  17. a sensible email ID
  18. short paragraphs
  19. formally and briefly
  20. the subject line
  21. why you are writing
  22. the subject line
  23. the main message
  24. the subject line
  25. the sign-off
  26. the sign-off
  27. emojis to a principal
  28. no subject line
  29. ALL CAPITAL LETTERS
  30. naming the attachment
  31. replying within a day
  32. a good email habit
  33. a poor email habit
  34. a polite thank-you line
  35. a polite thank-you line
  36. signing with your name
  37. that a file is attached
  38. the greeting
  39. a silly email ID
  40. the subject line

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