Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 307 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
2. 2.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
3. 3.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
4. 4.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
5. 5.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
6. 6.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
7. 7.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) text-message spelling (d) signing with your name
12. 12.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) checking spelling (d) no subject line
13. 13.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
14. 14.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
15. 15.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
16. 16.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) checking spelling (d) text-message spelling
17. 17.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
18. 18.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) no name at the end (d) signing with your name
19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
20. 20.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
22. 22.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no subject line (d) emojis to a principal
23. 23.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
24. 24.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) text-message spelling (d) short paragraphs
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
26. 26.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) replying within a day (d) one huge paragraph
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
28. 28.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
29. 29.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
30. 30.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
31. 31.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
32. 32.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
33. 33.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a polite greeting (d) emojis to a principal
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
35. 35.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) one huge paragraph (d) a sensible email ID
37. 37.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
39. 39.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) naming the attachment (d) emojis to a principal
40. 40.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) checking spelling (d) a silly email ID

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