Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 308 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
2. 2.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
3. 3.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a good email habit? (a) signing with your name (b) no name at the end (c) ALL CAPITAL LETTERS (d) emojis to a principal
5. 5.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) one huge paragraph (d) forgetting the file
6. 6.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
7. 7.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
8. 8.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
9. 9.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
10. 10.Which of these is a poor email habit? (a) checking spelling (b) a silly email ID (c) signing with your name (d) a polite greeting
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
12. 12.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
13. 13.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a silly email ID (d) forgetting the file
14. 14.Which of these is a poor email habit? (a) forgetting the file (b) replying within a day (c) checking spelling (d) short paragraphs
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
17. 17.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) a silly email ID (d) one huge paragraph
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
20. 20.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
21. 21.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) checking spelling (d) a polite greeting
22. 22.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
24. 24.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
25. 25.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
27. 27.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) short paragraphs (d) emojis to a principal
30. 30.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
31. 31.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
32. 32.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) forgetting the file (d) one huge paragraph
34. 34.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
35. 35.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) text-message spelling (d) naming the attachment
36. 36.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a polite greeting
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
38. 38.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
39. 39.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off

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