Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 309 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
2. 2.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
3. 3.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) a polite greeting (d) a sensible email ID
4. 4.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) no name at the end (d) a clear subject line
5. 5.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) short paragraphs (d) checking spelling
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) checking spelling (d) no subject line
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
8. 8.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
9. 9.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) forgetting the file (d) no subject line
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) naming the attachment (d) one huge paragraph
11. 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
13. 13.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
14. 14.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
16. 16.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
17. 17.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
18. 18.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
20. 20.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
21. 21.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
22. 22.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
23. 23.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) naming the attachment (d) a polite greeting
25. 25.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
26. 26.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) emojis to a principal (d) short paragraphs
27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) forgetting the file (d) no name at the end
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) signing with your name (d) short paragraphs
29. 29.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
30. 30.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no subject line (d) naming the attachment
31. 31.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
33. 33.Which of these is a poor email habit? (a) no subject line (b) signing with your name (c) a clear subject line (d) a sensible email ID
34. 34.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
35. 35.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
36. 36.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
37. 37.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) a sensible email ID (d) text-message spelling
38. 38.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
39. 39.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) replying within a day (d) ALL CAPITAL LETTERS
40. 40.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit

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