Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 310 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) a silly email ID (d) replying within a day
2. 2.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) signing with your name (d) one huge paragraph
3. 3.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
4. 4.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
6. 6.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
9. 9.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
11. 11.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
12. 12.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
13. 13.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
15. 15.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
16. 16.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
17. 17.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
18. 18.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) no subject line (d) forgetting the file
20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
21. 21.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
22. 22.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
23. 23.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
24. 24.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) forgetting the file (d) emojis to a principal
25. 25.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
27. 27.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) naming the attachment (d) emojis to a principal
29. 29.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) naming the attachment (d) forgetting the file
30. 30.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
32. 32.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
34. 34.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) checking spelling (d) short paragraphs
35. 35.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
36. 36.Which of these is a poor email habit? (a) text-message spelling (b) a polite greeting (c) signing with your name (d) a clear subject line
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
38. 38.Which of these is a poor email habit? (a) a silly email ID (b) signing with your name (c) checking spelling (d) replying within a day
39. 39.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line

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