Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 32 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) checking spelling (d) no subject line
3. 3.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
4. 4.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) signing with your name (d) a clear subject line
6. 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
7. 7.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) replying within a day
8. 8.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) checking spelling (d) no name at the end
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
10. 10.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) naming the attachment (d) short paragraphs
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
12. 12.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a sensible email ID (d) one huge paragraph
13. 13.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
15. 15.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no name at the end (d) a silly email ID
17. 17.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) emojis to a principal (d) no subject line
18. 18.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no subject line (d) a clear subject line
20. 20.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) forgetting the file (d) checking spelling
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) no subject line (d) a silly email ID
23. 23.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
24. 24.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
25. 25.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
26. 26.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
27. 27.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
28. 28.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
30. 30.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
31. 31.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
32. 32.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
33. 33.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
35. 35.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
36. 36.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) short paragraphs (d) emojis to a principal
37. 37.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
38. 38.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
39. 39.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
40. 40.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students