Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 311 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
2. 2.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
4. 4.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) one huge paragraph (d) ALL CAPITAL LETTERS
5. 5.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) text-message spelling (d) a sensible email ID
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
7. 7.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
8. 8.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
9. 9.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) short paragraphs (d) naming the attachment
12. 12.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
13. 13.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a silly email ID (d) replying within a day
15. 15.Which of these is a good email habit? (a) checking spelling (b) no name at the end (c) ALL CAPITAL LETTERS (d) forgetting the file
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
18. 18.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
20. 20.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
21. 21.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) signing with your name (d) no subject line
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
23. 23.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
24. 24.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) no name at the end (d) short paragraphs
25. 25.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) emojis to a principal (d) forgetting the file
26. 26.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a sensible email ID (d) ALL CAPITAL LETTERS
28. 28.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
29. 29.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) ALL CAPITAL LETTERS (d) naming the attachment
30. 30.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) one huge paragraph (d) a clear subject line
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) replying within a day (d) one huge paragraph
32. 32.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
34. 34.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) signing with your name (d) a clear subject line
35. 35.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
36. 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting

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