Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 312 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) ALL CAPITAL LETTERS
2. 2.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
3. 3.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
4. 4.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
5. 5.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a poor email habit? (a) checking spelling (b) emojis to a principal (c) replying within a day (d) signing with your name
8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) checking spelling (d) naming the attachment
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) emojis to a principal (d) a clear subject line
11. 11.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) short paragraphs (d) ALL CAPITAL LETTERS
12. 12.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
14. 14.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
15. 15.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
16. 16.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
17. 17.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) replying within a day (d) forgetting the file
18. 18.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) checking spelling (d) no subject line
19. 19.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
20. 20.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
22. 22.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
23. 23.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) a clear subject line (d) no subject line
24. 24.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a clear subject line (d) a silly email ID
25. 25.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
26. 26.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) replying within a day (d) text-message spelling
27. 27.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
28. 28.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
29. 29.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) one huge paragraph (d) emojis to a principal
31. 31.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) one huge paragraph (d) no subject line
32. 32.Which of these is a poor email habit? (a) a clear subject line (b) no name at the end (c) a sensible email ID (d) signing with your name
33. 33.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
34. 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
35. 35.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
36. 36.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
39. 39.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) one huge paragraph (d) a clear subject line
40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line

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