Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 313 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
3. 3.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
4. 4.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) no subject line (d) a clear subject line
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
7. 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
9. 9.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
10. 10.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) a sensible email ID (d) forgetting the file
11. 11.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) naming the attachment (d) emojis to a principal
12. 12.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
13. 13.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) emojis to a principal (d) replying within a day
15. 15.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
16. 16.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
17. 17.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) ALL CAPITAL LETTERS (d) a silly email ID
18. 18.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
20. 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a poor email habit? (a) short paragraphs (b) no subject line (c) signing with your name (d) a clear subject line
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no subject line (d) naming the attachment
24. 24.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) checking spelling (d) ALL CAPITAL LETTERS
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) checking spelling (d) a clear subject line
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
28. 28.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
30. 30.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
33. 33.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) forgetting the file (d) emojis to a principal
34. 34.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a clear subject line (d) ALL CAPITAL LETTERS
35. 35.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) one huge paragraph (d) short paragraphs
36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) one huge paragraph (d) a clear subject line
37. 37.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) checking spelling (d) a sensible email ID
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) replying within a day (d) naming the attachment
39. 39.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) naming the attachment (d) a polite greeting
40. 40.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off

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