Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 314 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
3. 3.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
4. 4.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) checking spelling (d) a sensible email ID
7. 7.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a poor email habit? (a) a silly email ID (b) signing with your name (c) naming the attachment (d) a clear subject line
9. 9.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) one huge paragraph
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
11. 11.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
13. 13.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
14. 14.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
15. 15.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) checking spelling (d) no subject line
17. 17.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) naming the attachment (d) short paragraphs
18. 18.Which of these is a poor email habit? (a) a clear subject line (b) emojis to a principal (c) naming the attachment (d) short paragraphs
19. 19.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
20. 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
21. 21.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
22. 22.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
23. 23.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
24. 24.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
25. 25.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) checking spelling (d) a polite greeting
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) no subject line (d) no name at the end
27. 27.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
28. 28.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) forgetting the file (d) no subject line
29. 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
30. 30.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
31. 31.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) a polite greeting (d) a silly email ID
32. 32.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
33. 33.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) no subject line (d) one huge paragraph
34. 34.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
36. 36.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) a silly email ID (d) text-message spelling
37. 37.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) a polite greeting (d) naming the attachment
40. 40.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting

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