Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 315 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) replying within a day (d) a sensible email ID
3. 3.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) no name at the end (d) one huge paragraph
4. 4.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) a sensible email ID (d) text-message spelling
5. 5.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
6. 6.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
8. 8.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
9. 9.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
10. 10.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no subject line (d) a sensible email ID
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
13. 13.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
14. 14.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
15. 15.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) forgetting the file (d) ALL CAPITAL LETTERS
16. 16.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
17. 17.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a clear subject line (d) emojis to a principal
19. 19.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) checking spelling (d) a silly email ID
22. 22.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a polite greeting
23. 23.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
24. 24.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) emojis to a principal (d) a sensible email ID
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
26. 26.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.Which of these is a good email habit? (a) signing with your name (b) a silly email ID (c) emojis to a principal (d) ALL CAPITAL LETTERS
28. 28.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) forgetting the file (d) ALL CAPITAL LETTERS
29. 29.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a polite greeting (d) no name at the end
30. 30.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a sensible email ID (d) emojis to a principal
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) signing with your name
32. 32.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
33. 33.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
34. 34.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) no subject line (d) emojis to a principal
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
37. 37.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
38. 38.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
39. 39.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
40. 40.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line

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