Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 319 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
2. 2.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
3. 3.Which of these is a good email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) no name at the end (d) forgetting the file
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a polite greeting (d) no subject line
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) naming the attachment (d) short paragraphs
8. 8.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) emojis to a principal (d) a polite greeting
9. 9.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) ALL CAPITAL LETTERS (d) one huge paragraph
10. 10.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
11. 11.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
12. 12.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) emojis to a principal (d) text-message spelling
13. 13.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) forgetting the file (d) text-message spelling
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
16. 16.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a sensible email ID
19. 19.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) a clear subject line (d) no subject line
23. 23.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
24. 24.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
26. 26.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) a sensible email ID (d) signing with your name
27. 27.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) a polite greeting (d) text-message spelling
28. 28.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
29. 29.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
31. 31.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) one huge paragraph (d) checking spelling
32. 32.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
34. 34.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
35. 35.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
36. 36.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
37. 37.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
38. 38.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) checking spelling
40. 40.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting

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