Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 320 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
2. 2.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) signing with your name (d) a polite greeting
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a silly email ID (d) no subject line
4. 4.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) no subject line (d) a sensible email ID
5. 5.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) signing with your name (d) naming the attachment
7. 7.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
8. 8.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) text-message spelling (d) a clear subject line
9. 9.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) checking spelling (d) no name at the end
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) emojis to a principal (d) no name at the end
13. 13.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
15. 15.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
16. 16.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
17. 17.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
18. 18.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
19. 19.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
20. 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
22. 22.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) signing with your name (d) replying within a day
23. 23.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
24. 24.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) emojis to a principal (d) no name at the end
25. 25.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
26. 26.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
28. 28.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
29. 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
30. 30.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) replying within a day (d) no subject line
31. 31.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) a sensible email ID (d) a silly email ID
32. 32.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
33. 33.Which of these is a good email habit? (a) signing with your name (b) no name at the end (c) one huge paragraph (d) no subject line
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
36. 36.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) signing with your name (d) checking spelling
37. 37.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
38. 38.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) no subject line (d) checking spelling
39. 39.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
40. 40.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis

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