Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 33 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
2. 2.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
3. 3.Which of these is a good email habit? (a) checking spelling (b) no subject line (c) a silly email ID (d) emojis to a principal
4. 4.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) signing with your name (d) ALL CAPITAL LETTERS
5. 5.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
6. 6.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
7. 7.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.Which of these is a poor email habit? (a) a sensible email ID (b) emojis to a principal (c) signing with your name (d) naming the attachment
9. 9.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
10. 10.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
11. 11.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) a silly email ID (d) naming the attachment
12. 12.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) a silly email ID (d) checking spelling
13. 13.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
14. 14.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) signing with your name (d) text-message spelling
16. 16.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
17. 17.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
19. 19.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) forgetting the file (d) short paragraphs
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
21. 21.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) signing with your name (d) forgetting the file
22. 22.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) no name at the end (d) replying within a day
23. 23.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) a polite greeting (d) no subject line
25. 25.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
26. 26.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
27. 27.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
29. 29.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a silly email ID (d) forgetting the file
32. 32.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a clear subject line (d) no subject line
33. 33.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) no name at the end (d) emojis to a principal
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
36. 36.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
37. 37.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
38. 38.Which of these is a good email habit? (a) a polite greeting (b) text-message spelling (c) one huge paragraph (d) a silly email ID
39. 39.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
40. 40.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a clear subject line

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