Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 323 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
2. 2.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) a clear subject line (d) text-message spelling
3. 3.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
4. 4.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) no name at the end (d) signing with your name
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) naming the attachment (d) signing with your name
6. 6.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
7. 7.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) only “see” (d) nothing about it
8. 8.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
9. 9.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) no subject line (d) a polite greeting
10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
11. 11.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
12. 12.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
13. 13.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
14. 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) forgetting the file (d) no name at the end
15. 15.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
16. 16.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) one huge paragraph (d) signing with your name
17. 17.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
18. 18.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) short paragraphs (d) no subject line
19. 19.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
20. 20.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) a clear subject line (d) a polite greeting
21. 21.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) no name at the end (d) replying within a day
22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) forgetting the file (d) ALL CAPITAL LETTERS
23. 23.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
24. 24.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a clear subject line (d) ALL CAPITAL LETTERS
27. 27.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
29. 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) a clear subject line (d) signing with your name
32. 32.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
33. 33.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
34. 34.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
35. 35.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) checking spelling (d) forgetting the file
36. 36.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
38. 38.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
39. 39.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details

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