Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 326 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) replying within a day (d) text-message spelling
2. 2.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) a silly email ID (d) a sensible email ID
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
4. 4.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
5. 5.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
6. 6.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
8. 8.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
10. 10.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
11. 11.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
12. 12.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
13. 13.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) replying within a day (d) no name at the end
15. 15.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
17. 17.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
18. 18.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
20. 20.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
21. 21.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) signing with your name (d) a clear subject line
23. 23.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
25. 25.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
26. 26.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) signing with your name (d) no subject line
27. 27.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) emojis to a principal
28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) naming the attachment (d) short paragraphs
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
30. 30.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
31. 31.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) text-message spelling (d) no name at the end
32. 32.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) a silly email ID (d) a sensible email ID
33. 33.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
35. 35.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
36. 36.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
38. 38.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
39. 39.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) one huge paragraph (d) emojis to a principal
40. 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off

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