Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 327 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
2. 2.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
3. 3.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
4. 4.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) one huge paragraph (d) no name at the end
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
10. 10.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) signing with your name (d) replying within a day
12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
13. 13.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
14. 14.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
15. 15.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) replying within a day (d) naming the attachment
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
17. 17.Which of these is a good email habit? (a) forgetting the file (b) checking spelling (c) a silly email ID (d) emojis to a principal
18. 18.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
19. 19.Which of these is a poor email habit? (a) forgetting the file (b) short paragraphs (c) a clear subject line (d) replying within a day
20. 20.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
21. 21.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) replying within a day (d) a clear subject line
22. 22.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
23. 23.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
24. 24.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) text-message spelling (d) replying within a day
25. 25.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) a sensible email ID (d) a polite greeting
26. 26.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) forgetting the file (d) signing with your name
27. 27.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a clear subject line (d) a polite greeting
29. 29.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
30. 30.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
31. 31.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) no name at the end (d) a sensible email ID
32. 32.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
33. 33.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
36. 36.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
38. 38.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
39. 39.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
40. 40.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) text-message spelling

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