Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 34 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
2. 2.Which of these is a good email habit? (a) checking spelling (b) forgetting the file (c) a silly email ID (d) no subject line
3. 3.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
4. 4.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
5. 5.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
6. 6.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) forgetting the file (d) short paragraphs
7. 7.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) no name at the end
8. 8.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) emojis to a principal (d) short paragraphs
9. 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) naming the attachment (d) no subject line
10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
12. 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
13. 13.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
14. 14.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
15. 15.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
16. 16.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
17. 17.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
19. 19.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
20. 20.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
22. 22.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) signing with your name (d) no name at the end
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
24. 24.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) replying within a day (d) ALL CAPITAL LETTERS
25. 25.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
26. 26.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) text-message spelling (d) a clear subject line
28. 28.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
30. 30.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) checking spelling (d) a polite greeting
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
32. 32.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) replying within a day (d) ALL CAPITAL LETTERS
33. 33.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) no name at the end (d) a silly email ID
34. 34.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) a silly email ID (d) a clear subject line
36. 36.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
37. 37.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
40. 40.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) forgetting the file (d) text-message spelling

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