Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 330 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) forgetting the file (d) replying within a day
3. 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
4. 4.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
6. 6.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) one huge paragraph (d) checking spelling
7. 7.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
10. 10.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
11. 11.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
12. 12.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
13. 13.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
14. 14.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
15. 15.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) short paragraphs
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
17. 17.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
18. 18.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
19. 19.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
20. 20.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
21. 21.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) one huge paragraph (d) signing with your name
22. 22.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) a polite greeting (d) naming the attachment
25. 25.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
27. 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
28. 28.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) text-message spelling (d) a clear subject line
29. 29.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
30. 30.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) a silly email ID (d) a sensible email ID
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) a sensible email ID
33. 33.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) checking spelling (d) no name at the end
34. 34.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) a silly email ID (d) text-message spelling
35. 35.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
36. 36.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) no subject line (d) naming the attachment
37. 37.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) emojis to a principal (d) a polite greeting
38. 38.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
39. 39.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) text-message spelling (d) emojis to a principal

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students