Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 331 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
3. 3.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
5. 5.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) one huge paragraph (d) signing with your name
6. 6.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
9. 9.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
12. 12.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) one huge paragraph
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
16. 16.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
17. 17.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the greeting (d) the main message
19. 19.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
20. 20.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
21. 21.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a clear subject line (d) ALL CAPITAL LETTERS
22. 22.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
23. 23.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
24. 24.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) naming the attachment (d) one huge paragraph
25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
26. 26.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
27. 27.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the greeting (d) the sign-off
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) a polite greeting (d) short paragraphs
30. 30.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) no subject line (d) a silly email ID
31. 31.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) no name at the end (c) a silly email ID (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
34. 34.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
36. 36.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
38. 38.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
39. 39.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) a clear subject line (d) checking spelling
40. 40.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message

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