Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 332 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
2. 2.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
3. 3.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) a silly email ID (d) no name at the end
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
5. 5.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
6. 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
7. 7.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) a sensible email ID (d) naming the attachment
9. 9.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
12. 12.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
13. 13.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) emojis to a principal (d) checking spelling
15. 15.Which of these is a good email habit? (a) no name at the end (b) a clear subject line (c) text-message spelling (d) no subject line
16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
17. 17.Which of these is a poor email habit? (a) forgetting the file (b) short paragraphs (c) replying within a day (d) a sensible email ID
18. 18.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) a sensible email ID (d) no subject line
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
20. 20.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) replying within a day (d) signing with your name
21. 21.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a clear subject line (d) no name at the end
23. 23.Which of these is a poor email habit? (a) emojis to a principal (b) checking spelling (c) a polite greeting (d) replying within a day
24. 24.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
25. 25.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
26. 26.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) ALL CAPITAL LETTERS (d) a silly email ID
27. 27.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
28. 28.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) forgetting the file (d) emojis to a principal
30. 30.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) emojis to a principal (d) short paragraphs
31. 31.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) no name at the end (d) a clear subject line
39. 39.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
40. 40.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis

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