Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 333 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
2. 2.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
3. 3.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) a silly email ID (d) emojis to a principal
8. 8.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
10. 10.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
12. 12.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a poor email habit? (a) signing with your name (b) no name at the end (c) naming the attachment (d) short paragraphs
14. 14.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
18. 18.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
19. 19.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) emojis to a principal (d) no subject line
20. 20.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
21. 21.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
22. 22.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) checking spelling (d) emojis to a principal
23. 23.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) signing with your name (d) one huge paragraph
24. 24.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
25. 25.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) checking spelling (d) ALL CAPITAL LETTERS
26. 26.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
27. 27.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) naming the attachment (d) a silly email ID
28. 28.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
29. 29.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) short paragraphs (d) text-message spelling
31. 31.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a sensible email ID (d) ALL CAPITAL LETTERS
32. 32.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
34. 34.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) short paragraphs (d) a clear subject line
35. 35.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) one huge paragraph (d) forgetting the file
37. 37.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
38. 38.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
39. 39.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
40. 40.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit

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