Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 334 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) a polite greeting (d) short paragraphs
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
7. 7.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
8. 8.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) no subject line (d) a polite greeting
9. 9.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
11. 11.Which of these is a good email habit? (a) checking spelling (b) no subject line (c) one huge paragraph (d) ALL CAPITAL LETTERS
12. 12.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) replying within a day (d) emojis to a principal
13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
14. 14.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) short paragraphs (d) checking spelling
15. 15.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
16. 16.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
18. 18.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
19. 19.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) a clear subject line (d) a sensible email ID
20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
21. 21.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
22. 22.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
23. 23.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
24. 24.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
26. 26.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
27. 27.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
28. 28.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
29. 29.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
30. 30.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) emojis to a principal
31. 31.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) forgetting the file (d) a polite greeting
32. 32.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) a polite greeting (d) no subject line
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
34. 34.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a sensible email ID
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
39. 39.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) one huge paragraph (d) a sensible email ID
40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

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