Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 338 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
4. 4.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
5. 5.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
6. 6.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
7. 7.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) short paragraphs (d) no name at the end
8. 8.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) no subject line (d) a clear subject line
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) naming the attachment (d) a silly email ID
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) a polite greeting (d) checking spelling
11. 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
15. 15.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) forgetting the file (d) signing with your name
16. 16.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
17. 17.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) naming the attachment (d) no name at the end
18. 18.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
19. 19.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
20. 20.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
21. 21.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
22. 22.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
23. 23.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) text-message spelling (d) emojis to a principal
24. 24.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) a polite greeting (d) checking spelling
26. 26.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) no subject line (d) a polite greeting
27. 27.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
28. 28.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
29. 29.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
30. 30.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) a polite greeting (d) naming the attachment
31. 31.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
32. 32.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
33. 33.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) a silly email ID (d) no name at the end
35. 35.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a silly email ID (d) no subject line
37. 37.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
38. 38.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a polite greeting (d) a silly email ID
39. 39.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
40. 40.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit

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