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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 339 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  2. 2.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) no subject line (d) a sensible email ID
  3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) checking spelling (d) a clear subject line
  4. 4.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) forgetting the file (d) text-message spelling
  5. 5.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) checking spelling (d) naming the attachment
  6. 6.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
  7. 7.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  8. 8.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) text-message spelling (d) ALL CAPITAL LETTERS
  9. 9.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) a sensible email ID
  10. 10.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  11. 11.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) no subject line (d) text-message spelling
  12. 12.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) emojis to a principal (d) a polite greeting
  13. 13.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  14. 14.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  15. 15.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  16. 16.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) one huge paragraph (d) ALL CAPITAL LETTERS
  17. 17.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
  18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) a sensible email ID (d) no subject line
  19. 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  20. 20.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  21. 21.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) a sensible email ID (d) naming the attachment
  22. 22.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
  23. 23.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  24. 24.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  25. 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  26. 26.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  27. 27.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) naming the attachment (d) no subject line
  28. 28.Which of these is a poor email habit? (a) forgetting the file (b) replying within a day (c) short paragraphs (d) naming the attachment
  29. 29.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
  30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  31. 31.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no name at the end
  32. 32.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no name at the end (d) one huge paragraph
  33. 33.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  34. 34.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) signing with your name (d) a sensible email ID
  35. 35.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  36. 36.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) emojis to a principal
  37. 37.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  38. 38.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  39. 39.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) checking spelling (d) signing with your name
  40. 40.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”

Answer key

  1. the sign-off
  2. no subject line
  3. a silly email ID
  4. a polite greeting
  5. a silly email ID
  6. read it once more
  7. one based on your name
  8. a clear subject line
  9. ALL CAPITAL LETTERS
  10. the details
  11. naming the attachment
  12. emojis to a principal
  13. a good email habit
  14. the greeting
  15. a good email habit
  16. short paragraphs
  17. sum up the email
  18. no subject line
  19. the subject line
  20. the greeting
  21. one huge paragraph
  22. after a few working days
  23. the greeting
  24. a poor email habit
  25. the subject line
  26. the sign-off
  27. naming the attachment
  28. forgetting the file
  29. formally and briefly
  30. the subject line
  31. a sensible email ID
  32. replying within a day
  33. why you are writing
  34. one huge paragraph
  35. the sign-off
  36. emojis to a principal
  37. a polite thank-you line
  38. a good email habit
  39. forgetting the file
  40. that a file is attached

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