Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 2.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) no subject line (d) a sensible email ID
- 3.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) checking spelling (d) a clear subject line
- 4.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) forgetting the file (d) text-message spelling
- 5.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) checking spelling (d) naming the attachment
- 6.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
- 7.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
- 8.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) text-message spelling (d) ALL CAPITAL LETTERS
- 9.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) a sensible email ID
- 10.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 11.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) no subject line (d) text-message spelling
- 12.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) emojis to a principal (d) a polite greeting
- 13.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 14.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 15.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 16.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) one huge paragraph (d) ALL CAPITAL LETTERS
- 17.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
- 18.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) a sensible email ID (d) no subject line
- 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 20.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 21.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) a sensible email ID (d) naming the attachment
- 22.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
- 23.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 24.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 26.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 27.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) naming the attachment (d) no subject line
- 28.Which of these is a poor email habit? (a) forgetting the file (b) replying within a day (c) short paragraphs (d) naming the attachment
- 29.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
- 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 31.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no name at the end
- 32.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no name at the end (d) one huge paragraph
- 33.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 34.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) signing with your name (d) a sensible email ID
- 35.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 36.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) emojis to a principal
- 37.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 38.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 39.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) checking spelling (d) signing with your name
- 40.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
Answer key
- the sign-off
- no subject line
- a silly email ID
- a polite greeting
- a silly email ID
- read it once more
- one based on your name
- a clear subject line
- ALL CAPITAL LETTERS
- the details
- naming the attachment
- emojis to a principal
- a good email habit
- the greeting
- a good email habit
- short paragraphs
- sum up the email
- no subject line
- the subject line
- the greeting
- one huge paragraph
- after a few working days
- the greeting
- a poor email habit
- the subject line
- the sign-off
- naming the attachment
- forgetting the file
- formally and briefly
- the subject line
- a sensible email ID
- replying within a day
- why you are writing
- one huge paragraph
- the sign-off
- emojis to a principal
- a polite thank-you line
- a good email habit
- forgetting the file
- that a file is attached
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