Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 340 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
2. 2.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) emojis to a principal (d) naming the attachment
5. 5.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
7. 7.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
9. 9.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
11. 11.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
12. 12.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
13. 13.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
14. 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) short paragraphs (d) a polite greeting
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
18. 18.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) emojis to a principal (d) forgetting the file
19. 19.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
20. 20.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a polite greeting (d) text-message spelling
22. 22.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
25. 25.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
26. 26.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) a polite greeting (d) no subject line
27. 27.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
28. 28.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) a polite greeting (d) one huge paragraph
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
32. 32.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a clear subject line (d) emojis to a principal
33. 33.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
35. 35.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
36. 36.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) emojis to a principal (d) checking spelling
37. 37.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
38. 38.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) ALL CAPITAL LETTERS (d) a polite greeting
39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) no subject line (d) emojis to a principal
40. 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a silly email ID (d) signing with your name

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