Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 35 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) naming the attachment (d) no subject line
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) checking spelling (d) replying within a day
3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) no subject line (d) no name at the end
4. 4.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) a silly email ID (d) text-message spelling
5. 5.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
8. 8.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
9. 9.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) a clear subject line (d) text-message spelling
10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
11. 11.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) text-message spelling (d) signing with your name
12. 12.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
13. 13.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
15. 15.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a clear subject line (d) a silly email ID
16. 16.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) checking spelling (d) ALL CAPITAL LETTERS
17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a clear subject line (d) no name at the end
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
23. 23.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no subject line (d) one huge paragraph
24. 24.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
25. 25.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
26. 26.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
27. 27.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) one huge paragraph (d) no name at the end
28. 28.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) a clear subject line (d) naming the attachment
29. 29.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
30. 30.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) a polite greeting (d) short paragraphs
31. 31.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a clear subject line (d) a polite greeting
32. 32.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
34. 34.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a silly email ID
36. 36.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
37. 37.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
39. 39.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
40. 40.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) signing with your name (d) a sensible email ID

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