Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 341 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
2. 2.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
3. 3.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a sensible email ID (d) text-message spelling
5. 5.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
6. 6.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
7. 7.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) no subject line (d) text-message spelling
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no name at the end (d) one huge paragraph
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) a sensible email ID (d) a polite greeting
11. 11.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
12. 12.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
14. 14.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) checking spelling (d) forgetting the file
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) ALL CAPITAL LETTERS (d) naming the attachment
17. 17.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
18. 18.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
20. 20.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) a polite greeting (d) naming the attachment
22. 22.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
24. 24.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) one huge paragraph (d) a sensible email ID
26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) no name at the end (d) ALL CAPITAL LETTERS
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
28. 28.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
31. 31.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
32. 32.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) a sensible email ID (d) no subject line
33. 33.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) signing with your name (d) a clear subject line
35. 35.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) checking spelling (d) a silly email ID
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) checking spelling (d) a silly email ID
37. 37.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
38. 38.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) a silly email ID (d) emojis to a principal
39. 39.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
40. 40.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the greeting (d) the sign-off

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