Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 342 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) signing with your name (d) a polite greeting
2. 2.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
4. 4.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a sensible email ID (d) naming the attachment
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
6. 6.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) a clear subject line (d) a silly email ID
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
8. 8.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
9. 9.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) a sensible email ID (d) text-message spelling
10. 10.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
11. 11.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) one huge paragraph (d) checking spelling
12. 12.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
13. 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) replying within a day
14. 14.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
16. 16.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
17. 17.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
18. 18.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) a clear subject line (d) a sensible email ID
21. 21.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
22. 22.Which of these is a poor email habit? (a) short paragraphs (b) one huge paragraph (c) naming the attachment (d) a clear subject line
23. 23.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) one huge paragraph (d) no name at the end
24. 24.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) a silly email ID (d) no subject line
26. 26.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) no subject line (d) replying within a day
27. 27.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
28. 28.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
29. 29.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
30. 30.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a clear subject line (d) a silly email ID
31. 31.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) a sensible email ID (d) a silly email ID
32. 32.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) naming the attachment (d) forgetting the file
33. 33.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) checking spelling (d) no subject line
34. 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
35. 35.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
37. 37.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
39. 39.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
40. 40.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting

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