Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 343 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
3. 3.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) short paragraphs
5. 5.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
7. 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
8. 8.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
9. 9.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
10. 10.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
11. 11.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
14. 14.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) a polite greeting (d) checking spelling
15. 15.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) a clear subject line (d) text-message spelling
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
17. 17.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) checking spelling
18. 18.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
19. 19.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
20. 20.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
21. 21.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
22. 22.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) text-message spelling (d) forgetting the file
23. 23.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
24. 24.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
25. 25.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
26. 26.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
27. 27.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) forgetting the file (d) short paragraphs
29. 29.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
30. 30.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
31. 31.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
32. 32.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) a clear subject line (d) no subject line
33. 33.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) no subject line (d) naming the attachment
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
35. 35.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a poor email habit? (a) forgetting the file (b) a sensible email ID (c) a polite greeting (d) naming the attachment
37. 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
38. 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
39. 39.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) replying within a day (d) emojis to a principal
40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting

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