Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 344 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
2. 2.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) forgetting the file (d) one huge paragraph
3. 3.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
4. 4.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) a sensible email ID (d) naming the attachment
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
6. 6.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) short paragraphs (d) a polite greeting
8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
9. 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
11. 11.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) naming the attachment (d) ALL CAPITAL LETTERS
13. 13.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
14. 14.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) signing with your name (d) a clear subject line
15. 15.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) ALL CAPITAL LETTERS (d) emojis to a principal
16. 16.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) text-message spelling (d) a clear subject line
17. 17.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
18. 18.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
19. 19.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
20. 20.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
21. 21.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) forgetting the file
23. 23.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
24. 24.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) replying within a day (d) a silly email ID
25. 25.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
26. 26.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
28. 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
29. 29.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) a clear subject line
30. 30.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) one huge paragraph (d) short paragraphs
31. 31.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) naming the attachment (d) short paragraphs
33. 33.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
34. 34.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
35. 35.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
36. 36.Which of these is a poor email habit? (a) no subject line (b) replying within a day (c) short paragraphs (d) signing with your name
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) a clear subject line (d) emojis to a principal
39. 39.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students