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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 345 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  2. 2.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
  3. 3.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) checking spelling (d) short paragraphs
  4. 4.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
  5. 5.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) a silly email ID (d) emojis to a principal
  6. 6.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  7. 7.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) a polite greeting (d) no subject line
  8. 8.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  9. 9.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  10. 10.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) a clear subject line (d) emojis to a principal
  11. 11.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  12. 12.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  13. 13.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) forgetting the file (d) no name at the end
  14. 14.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  15. 15.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) no name at the end (d) emojis to a principal
  16. 16.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  17. 17.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
  18. 18.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a silly email ID (d) text-message spelling
  19. 19.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  20. 20.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  21. 21.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  22. 22.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) replying within a day (d) one huge paragraph
  24. 24.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) emojis to a principal (d) checking spelling
  25. 25.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  26. 26.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  27. 27.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  28. 28.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a sensible email ID (d) one huge paragraph
  29. 29.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  30. 30.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) no name at the end (d) checking spelling
  31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  32. 32.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  33. 33.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) naming the attachment (d) emojis to a principal
  34. 34.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  35. 35.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  36. 36.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
  37. 37.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  38. 38.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  39. 39.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) naming the attachment (d) text-message spelling
  40. 40.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) no subject line (d) replying within a day

Answer key

  1. the sign-off
  2. one based on your name
  3. no name at the end
  4. formally and briefly
  5. naming the attachment
  6. a poor email habit
  7. no subject line
  8. why you are writing
  9. the subject line
  10. emojis to a principal
  11. the subject line
  12. the details
  13. signing with your name
  14. a good email habit
  15. replying within a day
  16. a poor email habit
  17. that a file is attached
  18. signing with your name
  19. a polite thank-you line
  20. a poor email habit
  21. the subject line
  22. the subject line
  23. one huge paragraph
  24. emojis to a principal
  25. the subject line
  26. a polite thank-you line
  27. a good email habit
  28. a sensible email ID
  29. the sign-off
  30. checking spelling
  31. the greeting
  32. the greeting
  33. naming the attachment
  34. a good email habit
  35. the main message
  36. sum up the email
  37. why you are writing
  38. the greeting
  39. text-message spelling
  40. no subject line

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