Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 346 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
2. 2.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
4. 4.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) text-message spelling (d) no subject line
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
6. 6.Which of these is a poor email habit? (a) no subject line (b) signing with your name (c) a clear subject line (d) short paragraphs
7. 7.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
8. 8.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) no name at the end (d) text-message spelling
9. 9.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) emojis to a principal (d) ALL CAPITAL LETTERS
10. 10.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
12. 12.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) one huge paragraph (d) signing with your name
13. 13.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) no name at the end (d) a silly email ID
14. 14.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) no subject line (d) ALL CAPITAL LETTERS
15. 15.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) signing with your name (d) naming the attachment
16. 16.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
17. 17.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
18. 18.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
19. 19.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
20. 20.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) forgetting the file (d) a silly email ID
21. 21.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no subject line (d) a clear subject line
23. 23.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) a polite greeting (d) text-message spelling
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
25. 25.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
27. 27.Which of these is a poor email habit? (a) a polite greeting (b) text-message spelling (c) replying within a day (d) signing with your name
28. 28.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
29. 29.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
30. 30.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
31. 31.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
32. 32.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
33. 33.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
34. 34.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) ALL CAPITAL LETTERS (d) emojis to a principal
35. 35.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
36. 36.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) a sensible email ID (d) short paragraphs
37. 37.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
38. 38.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) checking spelling (d) emojis to a principal
40. 40.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend

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