Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 347 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) naming the attachment (d) emojis to a principal
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) a sensible email ID (d) checking spelling
4. 4.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) one huge paragraph (d) no subject line
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) no name at the end (d) short paragraphs
6. 6.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) text-message spelling (d) a polite greeting
7. 7.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
9. 9.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) a silly email ID (d) checking spelling
10. 10.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
11. 11.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
12. 12.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) signing with your name (d) text-message spelling
13. 13.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) checking spelling (d) emojis to a principal
14. 14.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
15. 15.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
16. 16.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
17. 17.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
18. 18.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
19. 19.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) naming the attachment (d) a silly email ID
20. 20.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
21. 21.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) one huge paragraph (d) forgetting the file
23. 23.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) one huge paragraph (d) no name at the end
25. 25.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
26. 26.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a polite greeting
27. 27.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
30. 30.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
31. 31.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
34. 34.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
35. 35.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
37. 37.Which of these is a poor email habit? (a) short paragraphs (b) no name at the end (c) naming the attachment (d) a clear subject line
38. 38.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
39. 39.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
40. 40.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) forgetting the file (d) a sensible email ID

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