Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 348 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
2. 2.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) naming the attachment (d) a polite greeting
3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a good email habit? (a) a sensible email ID (b) one huge paragraph (c) no subject line (d) a silly email ID
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) signing with your name (d) checking spelling
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) a polite greeting (d) short paragraphs
7. 7.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) a sensible email ID (d) one huge paragraph
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
9. 9.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
10. 10.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) short paragraphs (d) ALL CAPITAL LETTERS
11. 11.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
13. 13.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
14. 14.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) a clear subject line (d) ALL CAPITAL LETTERS
15. 15.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
16. 16.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
18. 18.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
19. 19.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) a polite greeting (d) emojis to a principal
21. 21.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
22. 22.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
23. 23.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
24. 24.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a polite greeting (d) no subject line
25. 25.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
26. 26.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
27. 27.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
29. 29.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
30. 30.Which of these is a poor email habit? (a) a silly email ID (b) replying within a day (c) checking spelling (d) naming the attachment
31. 31.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
32. 32.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) no subject line (d) replying within a day
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
34. 34.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
35. 35.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
36. 36.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
37. 37.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
38. 38.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
39. 39.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
40. 40.Which of these is a poor email habit? (a) text-message spelling (b) naming the attachment (c) a sensible email ID (d) a clear subject line

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