Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 349 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
2. 2.Which of these is a poor email habit? (a) signing with your name (b) text-message spelling (c) a polite greeting (d) naming the attachment
3. 3.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
4. 4.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
7. 7.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
8. 8.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) text-message spelling (d) ALL CAPITAL LETTERS
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) checking spelling
11. 11.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) forgetting the file (d) a sensible email ID
12. 12.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
13. 13.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) one huge paragraph (d) naming the attachment
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
15. 15.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) replying within a day (d) emojis to a principal
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message
17. 17.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) no subject line (d) a silly email ID
18. 18.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
20. 20.Which of these is a good email habit? (a) text-message spelling (b) replying within a day (c) no name at the end (d) forgetting the file
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) naming the attachment (d) short paragraphs
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) emojis to a principal (d) a silly email ID
24. 24.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) text-message spelling (d) a silly email ID
26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) signing with your name (d) no subject line
27. 27.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) one huge paragraph (d) replying within a day
28. 28.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
29. 29.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
30. 30.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) no subject line (d) signing with your name
31. 31.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
32. 32.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) signing with your name (d) text-message spelling
34. 34.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
35. 35.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
36. 36.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
39. 39.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
40. 40.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) forgetting the file (d) text-message spelling

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