Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 350 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) replying within a day (d) short paragraphs
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
4. 4.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) no subject line (d) no name at the end
5. 5.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
8. 8.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
9. 9.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
11. 11.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) one huge paragraph (d) checking spelling
12. 12.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) short paragraphs (d) no subject line
14. 14.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
15. 15.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
16. 16.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a sensible email ID
17. 17.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a clear subject line (d) replying within a day
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) text-message spelling (d) checking spelling
20. 20.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) short paragraphs (d) replying within a day
21. 21.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) emojis to a principal (d) no name at the end
22. 22.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) text-message spelling (d) naming the attachment
26. 26.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) emojis to a principal (d) signing with your name
27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
28. 28.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) short paragraphs (d) checking spelling
31. 31.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
32. 32.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) no name at the end (d) a clear subject line
34. 34.Which of these is a poor email habit? (a) checking spelling (b) emojis to a principal (c) a clear subject line (d) replying within a day
35. 35.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
36. 36.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) a silly email ID
37. 37.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) a silly email ID (d) no subject line
38. 38.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
39. 39.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit

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