Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 36 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
3. 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
5. 5.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
6. 6.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) no subject line (d) a sensible email ID
7. 7.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) signing with your name (d) no subject line
8. 8.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) no subject line (d) signing with your name
10. 10.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
12. 12.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) emojis to a principal (d) text-message spelling
13. 13.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
14. 14.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
15. 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
16. 16.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
17. 17.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) ALL CAPITAL LETTERS (d) checking spelling
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) forgetting the file (d) checking spelling
19. 19.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
20. 20.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
21. 21.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
22. 22.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) forgetting the file (d) a polite greeting
23. 23.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) replying within a day (d) a clear subject line
24. 24.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
25. 25.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) replying within a day (d) emojis to a principal
26. 26.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) no subject line (d) a clear subject line
27. 27.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) checking spelling
28. 28.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
30. 30.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) ALL CAPITAL LETTERS (d) checking spelling
31. 31.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
32. 32.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
34. 34.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
35. 35.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
36. 36.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
37. 37.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
38. 38.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) a silly email ID (d) short paragraphs
39. 39.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) signing with your name (d) a silly email ID
40. 40.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name

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