Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 352 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
2. 2.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
3. 3.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
4. 4.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no subject line (d) text-message spelling
5. 5.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) a silly email ID (d) a sensible email ID
6. 6.Which of these is a good email habit? (a) naming the attachment (b) text-message spelling (c) ALL CAPITAL LETTERS (d) forgetting the file
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
8. 8.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
10. 10.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
11. 11.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
12. 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
13. 13.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
14. 14.Which of these is a poor email habit? (a) emojis to a principal (b) checking spelling (c) a clear subject line (d) a sensible email ID
15. 15.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
16. 16.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
19. 19.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
20. 20.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
22. 22.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) text-message spelling (d) a clear subject line
23. 23.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
25. 25.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
26. 26.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
27. 27.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) ALL CAPITAL LETTERS
29. 29.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) short paragraphs (d) a polite greeting
32. 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
33. 33.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) checking spelling (d) one huge paragraph
35. 35.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
37. 37.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) no name at the end (d) naming the attachment
38. 38.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
39. 39.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit

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