Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 2.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 3.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) a sensible email ID (d) naming the attachment
- 4.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 5.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) short paragraphs (d) replying within a day
- 6.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 7.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 8.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 10.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 12.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 13.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 14.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
- 15.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a silly email ID (d) naming the attachment
- 16.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) checking spelling (d) no subject line
- 17.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
- 18.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 19.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
- 20.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) one huge paragraph (d) a clear subject line
- 21.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 22.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 23.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) replying within a day (d) naming the attachment
- 24.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
- 25.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 26.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 27.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 28.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 29.Which of these is a poor email habit? (a) forgetting the file (b) a sensible email ID (c) a polite greeting (d) naming the attachment
- 30.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) checking spelling (d) signing with your name
- 31.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
- 32.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 33.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 34.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) naming the attachment (d) forgetting the file
- 35.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 36.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) short paragraphs (d) text-message spelling
- 37.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) a polite greeting
- 38.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 39.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 40.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) no subject line (d) text-message spelling
Answer key
- the greeting
- a poor email habit
- no name at the end
- the subject line
- text-message spelling
- the details
- a good email habit
- why you are writing
- why you are writing
- the details
- a poor email habit
- the sign-off
- the main message
- one based on your name
- naming the attachment
- no subject line
- formally and briefly
- a polite thank-you line
- the greeting
- a clear subject line
- the greeting
- the sign-off
- no subject line
- sum up the email
- the subject line
- the details
- a good email habit
- a poor email habit
- forgetting the file
- ALL CAPITAL LETTERS
- that a file is attached
- the greeting
- a good email habit
- naming the attachment
- a poor email habit
- text-message spelling
- a polite greeting
- the greeting
- a good email habit
- checking spelling
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students