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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 354 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  2. 2.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  3. 3.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a polite greeting (d) no subject line
  4. 4.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  5. 5.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  6. 6.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  7. 7.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  9. 9.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  11. 11.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  12. 12.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  13. 13.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) a sensible email ID
  14. 14.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
  15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  16. 16.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  17. 17.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
  18. 18.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  19. 19.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) a polite greeting
  20. 20.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) signing with your name (d) a silly email ID
  21. 21.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no subject line (d) short paragraphs
  23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  24. 24.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  25. 25.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) a silly email ID (d) a clear subject line
  26. 26.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  27. 27.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) no subject line (d) a clear subject line
  28. 28.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  29. 29.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) forgetting the file (d) short paragraphs
  30. 30.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) replying within a day (d) a sensible email ID
  31. 31.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  32. 32.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  34. 34.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  35. 35.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) text-message spelling (d) replying within a day
  36. 36.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  37. 37.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a sensible email ID (d) signing with your name
  38. 38.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  40. 40.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never

Answer key

  1. the subject line
  2. a poor email habit
  3. a polite greeting
  4. the greeting
  5. a good email habit
  6. the greeting
  7. the greeting
  8. the subject line
  9. one based on your name
  10. the greeting
  11. the greeting
  12. the sign-off
  13. emojis to a principal
  14. read it once more
  15. the subject line
  16. the details
  17. sum up the email
  18. a good email habit
  19. a polite greeting
  20. signing with your name
  21. the details
  22. short paragraphs
  23. the subject line
  24. the greeting
  25. a silly email ID
  26. a poor email habit
  27. no subject line
  28. the sign-off
  29. forgetting the file
  30. ALL CAPITAL LETTERS
  31. a poor email habit
  32. the subject line
  33. the main message
  34. why you are writing
  35. replying within a day
  36. the sign-off
  37. no subject line
  38. the subject line
  39. the sign-off
  40. after a few working days

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