Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 355 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) short paragraphs (d) replying within a day
3. 3.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
5. 5.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
7. 7.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) no name at the end (d) forgetting the file
8. 8.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
9. 9.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
11. 11.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) emojis to a principal (d) naming the attachment
12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
14. 14.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
15. 15.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) no name at the end (d) a clear subject line
16. 16.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) one huge paragraph
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
19. 19.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no name at the end
20. 20.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) replying within a day (d) naming the attachment
22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
23. 23.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
24. 24.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
25. 25.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
26. 26.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
27. 27.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) emojis to a principal (d) replying within a day
28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
29. 29.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) emojis to a principal (d) a polite greeting
30. 30.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
31. 31.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a polite greeting (d) naming the attachment
32. 32.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) text-message spelling (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
34. 34.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a polite greeting (d) emojis to a principal
35. 35.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) a silly email ID
36. 36.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
38. 38.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) a clear subject line (d) short paragraphs
39. 39.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details

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