Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 356 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) replying within a day (d) a polite greeting
3. 3.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
4. 4.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
5. 5.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
7. 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
9. 9.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) naming the attachment (d) a polite greeting
10. 10.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
11. 11.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
12. 12.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
14. 14.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) a clear subject line (d) no subject line
15. 15.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) a clear subject line (d) forgetting the file
17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
19. 19.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) no subject line (d) replying within a day
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) text-message spelling (d) checking spelling
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) signing with your name (d) a silly email ID
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
26. 26.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
27. 27.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
28. 28.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) text-message spelling (d) a clear subject line
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) checking spelling (d) naming the attachment
30. 30.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
31. 31.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
32. 32.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
33. 33.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) ALL CAPITAL LETTERS (d) no name at the end
34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
35. 35.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
36. 36.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) forgetting the file (d) text-message spelling
38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
39. 39.Which of these is a poor email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) replying within a day (d) a sensible email ID
40. 40.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) emojis to a principal (d) a polite greeting

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