Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 357 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
2. 2.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
4. 4.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) emojis to a principal (d) a polite greeting
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
6. 6.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
7. 7.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
8. 8.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) ALL CAPITAL LETTERS (d) signing with your name
9. 9.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
10. 10.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) checking spelling
11. 11.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) emojis to a principal (d) short paragraphs
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) a sensible email ID (d) a silly email ID
13. 13.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
14. 14.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) forgetting the file (d) replying within a day
15. 15.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
16. 16.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) naming the attachment (d) text-message spelling
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
19. 19.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) forgetting the file (d) emojis to a principal
21. 21.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
22. 22.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) a polite greeting (d) replying within a day
25. 25.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
26. 26.Which of these is a good email habit? (a) naming the attachment (b) a silly email ID (c) no subject line (d) forgetting the file
27. 27.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
29. 29.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
30. 30.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
31. 31.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no subject line (d) text-message spelling
32. 32.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) no subject line (d) no name at the end
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
34. 34.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
35. 35.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) one huge paragraph (d) a clear subject line
36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
39. 39.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) no subject line (d) text-message spelling
40. 40.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message

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