Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 358 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
5. 5.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) one huge paragraph (d) a polite greeting
6. 6.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
7. 7.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
8. 8.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
9. 9.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) forgetting the file (d) replying within a day
10. 10.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
11. 11.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
12. 12.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
13. 13.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) a clear subject line (d) text-message spelling
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
17. 17.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
18. 18.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) text-message spelling (d) replying within a day
19. 19.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a polite greeting
20. 20.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) signing with your name
21. 21.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) a polite greeting (d) signing with your name
22. 22.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
23. 23.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
24. 24.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
25. 25.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
26. 26.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) a silly email ID (d) short paragraphs
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) short paragraphs (d) ALL CAPITAL LETTERS
28. 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) naming the attachment (d) no subject line
29. 29.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
30. 30.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
33. 33.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
35. 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) a clear subject line (d) short paragraphs
37. 37.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
39. 39.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
40. 40.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) short paragraphs (d) signing with your name

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