Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 2.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 3.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
- 4.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 6.Which of these is a good email habit? (a) naming the attachment (b) text-message spelling (c) no subject line (d) a silly email ID
- 7.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
- 8.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) ALL CAPITAL LETTERS (d) short paragraphs
- 9.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 10.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) a polite greeting (d) forgetting the file
- 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 12.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 13.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 14.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 15.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 16.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) a silly email ID (d) no name at the end
- 17.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 18.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 19.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
- 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 21.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
- 22.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) naming the attachment (d) a polite greeting
- 23.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 24.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
- 25.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) ALL CAPITAL LETTERS (d) signing with your name
- 26.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 27.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) checking spelling (d) short paragraphs
- 28.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 30.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) short paragraphs (d) naming the attachment
- 31.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) emojis to a principal (d) no subject line
- 32.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 33.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 34.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 35.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) short paragraphs
- 36.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a sensible email ID
- 37.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) signing with your name (d) emojis to a principal
- 38.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 39.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) signing with your name (d) replying within a day
- 40.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
Answer key
- a polite thank-you line
- a good email habit
- sum up the email
- the details
- the sign-off
- naming the attachment
- formally and briefly
- ALL CAPITAL LETTERS
- a poor email habit
- a polite greeting
- a polite thank-you line
- the details
- the subject line
- the greeting
- the details
- replying within a day
- a good email habit
- the details
- one based on your name
- the main message
- after a few working days
- text-message spelling
- a poor email habit
- read it once more
- signing with your name
- the subject line
- no subject line
- the subject line
- a good email habit
- emojis to a principal
- a sensible email ID
- a good email habit
- a poor email habit
- the greeting
- short paragraphs
- a sensible email ID
- signing with your name
- the details
- forgetting the file
- the greeting
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