Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 2.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
- 3.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
- 4.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) signing with your name (d) emojis to a principal
- 5.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a silly email ID (d) short paragraphs
- 6.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 7.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) no subject line (d) no name at the end
- 8.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) signing with your name (d) a polite greeting
- 9.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 10.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 11.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) text-message spelling (d) no name at the end
- 13.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) forgetting the file (d) naming the attachment
- 14.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) one huge paragraph
- 15.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) a silly email ID (d) a polite greeting
- 16.Which of these is a poor email habit? (a) forgetting the file (b) a sensible email ID (c) a polite greeting (d) naming the attachment
- 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 18.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 19.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) no subject line (d) text-message spelling
- 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 21.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 22.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
- 23.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 24.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) one huge paragraph (d) checking spelling
- 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 26.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a silly email ID (d) replying within a day
- 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 28.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
- 29.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
- 30.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 31.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) short paragraphs (d) a polite greeting
- 32.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 33.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) naming the attachment (d) no name at the end
- 34.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 35.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 36.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
- 37.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) text-message spelling (d) forgetting the file
- 38.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 39.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) short paragraphs (d) forgetting the file
- 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
Answer key
- the subject line
- sum up the email
- read it once more
- emojis to a principal
- short paragraphs
- a polite thank-you line
- a sensible email ID
- no name at the end
- why you are writing
- a good email habit
- the greeting
- signing with your name
- naming the attachment
- short paragraphs
- a silly email ID
- forgetting the file
- the greeting
- the sign-off
- a polite greeting
- the subject line
- a good email habit
- that a file is attached
- a poor email habit
- one huge paragraph
- the main message
- a silly email ID
- the subject line
- after a few working days
- one based on your name
- a poor email habit
- no subject line
- the subject line
- naming the attachment
- a good email habit
- the details
- a clear subject line
- replying within a day
- the details
- forgetting the file
- the sign-off
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