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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 360 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  2. 2.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
  3. 3.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
  4. 4.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) signing with your name (d) emojis to a principal
  5. 5.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a silly email ID (d) short paragraphs
  6. 6.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  7. 7.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) no subject line (d) no name at the end
  8. 8.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) signing with your name (d) a polite greeting
  9. 9.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  10. 10.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  11. 11.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  12. 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) text-message spelling (d) no name at the end
  13. 13.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) forgetting the file (d) naming the attachment
  14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) one huge paragraph
  15. 15.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) a silly email ID (d) a polite greeting
  16. 16.Which of these is a poor email habit? (a) forgetting the file (b) a sensible email ID (c) a polite greeting (d) naming the attachment
  17. 17.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  18. 18.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  19. 19.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) no subject line (d) text-message spelling
  20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  21. 21.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  22. 22.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
  23. 23.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) one huge paragraph (d) checking spelling
  25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  26. 26.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a silly email ID (d) replying within a day
  27. 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  28. 28.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
  29. 29.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  30. 30.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) short paragraphs (d) a polite greeting
  32. 32.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) naming the attachment (d) no name at the end
  34. 34.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  35. 35.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  36. 36.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
  37. 37.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) text-message spelling (d) forgetting the file
  38. 38.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  39. 39.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) short paragraphs (d) forgetting the file
  40. 40.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off

Answer key

  1. the subject line
  2. sum up the email
  3. read it once more
  4. emojis to a principal
  5. short paragraphs
  6. a polite thank-you line
  7. a sensible email ID
  8. no name at the end
  9. why you are writing
  10. a good email habit
  11. the greeting
  12. signing with your name
  13. naming the attachment
  14. short paragraphs
  15. a silly email ID
  16. forgetting the file
  17. the greeting
  18. the sign-off
  19. a polite greeting
  20. the subject line
  21. a good email habit
  22. that a file is attached
  23. a poor email habit
  24. one huge paragraph
  25. the main message
  26. a silly email ID
  27. the subject line
  28. after a few working days
  29. one based on your name
  30. a poor email habit
  31. no subject line
  32. the subject line
  33. naming the attachment
  34. a good email habit
  35. the details
  36. a clear subject line
  37. replying within a day
  38. the details
  39. forgetting the file
  40. the sign-off

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